Description
Purpose of Job:
To help the business implement technology solutions in a cost-effective way by determining the requirements of
a project or program, and communicating them clearly to stakeholders, facilitators and partners. (Review,
assessment, and development of business processes).
Responsibilities:
•Consults with clients (Govt Departments) management and personnel to identify, define and document business
needs and objectives, current operational procedures, problems, input and output requirements, and levels of
systems access. to improve interoperability of government systems and quality of services and deliverables
•Identifies opportunities for improving business processes through information systems and/or non-system driver
changes; assists in the preparation of proposals to develop new systems and/or operational changes.
•Deliver services according to project plans and architectural and governance mechanisms to ensure overall
compliance and improved service delivery
•Create business requirements analysis and design work packages for integrated software components, taking into
consideration SITA's software development stack and doing this in accordance with ICT standards and the
enterprise architecture for Government
•Model Target Business Solution Specification in accordance with ICT standards and the enterprise architecture
for Government
•Develop Target Business Solution Specification in accordance with ICT standards and the enterprise architecture
for Government
•Manage client's expectations. to ensure that IT solutions meet client needs and Model Business Solution
specification in accordance with ICT standards
•Execution of functional testing of software in accordance with SITA Test Executes test cases using SITA
approved Testing Tools
•Participate in packaging and releasing of integrated IT software components in accordance with ICT standards
and the enterprise architecture for Government.
•Consult with Department of Defence (DOD) clients, management and personnel to identify, define and
document business needs and objectives, current operational procedures, problems, input and output
requirements, to improve interoperability of systems and quality of services and deliverables.
Knowledge:
Knowledge of: Corporate and ICT Governance. Development, Implementation and Integration Methodologies,
including Testing, Packaging and Release. IT Quality Management. knowledge of business operations and
systems requirements process. knowledge of IIBA principles and practices. Business Process Management. IT
Security and ICT Standards Legislative environment and IT Legislation. COTS (Commercial of the Shelf)
Products. OSS (Open-Source Software) Products. Project Management. Application Maintenance and Support.
Hosting and Converged Communication. Enterprise architecture framework (TOGAF, Zachman, FEAF,
MODAF, GWEA Framework, MIOS).
Technical Competencies:
Business Analysis
The methodical investigation, analysis, review and documentation of all or part of a business in terms of business
goals, objectives, functions and processes, the information used and the data on which the information is based.
The definition of requirements for improving processes and systems, reducing their costs, enhancing their
sustainability, and the quantification of potential business benefits. The collaborative creation and iteration of
viable specifications and acceptance criteria in preparation for the deployment of information and communication
systems. The adoption and adaptation of business analysis approaches based on the context of the work and
selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches.
Interpersonal and Behavioural Competencies:
Attention to Detail
The ability to ensures information is complete and accurate.
Analytical thinking
Identifies issues; obtains relevant information, relates and compares data from different sources, and identifies
alternative solutions.
Continuous Learning
The ability to constantly expand one's skill set.
Disciplined
Showing a controlled form of behaviour or way of working, diligently.
Resilience
The ability to effectively handle disappointment, rejection and set-backs while still working well and meeting
deadlines.
Stress Management
The ability to keep functioning effectively when under pressure and maintain self control in the adversity.
Additional Requirements:
n/a
To help the business implement technology solutions in a cost-effective way by determining the requirements of
a project or program, and communicating them clearly to stakeholders, facilitators and partners. (Review,
assessment, and development of business processes).
Responsibilities:
•Consults with clients (Govt Departments) management and personnel to identify, define and document business
needs and objectives, current operational procedures, problems, input and output requirements, and levels of
systems access. to improve interoperability of government systems and quality of services and deliverables
•Identifies opportunities for improving business processes through information systems and/or non-system driver
changes; assists in the preparation of proposals to develop new systems and/or operational changes.
•Deliver services according to project plans and architectural and governance mechanisms to ensure overall
compliance and improved service delivery
•Create business requirements analysis and design work packages for integrated software components, taking into
consideration SITA's software development stack and doing this in accordance with ICT standards and the
enterprise architecture for Government
•Model Target Business Solution Specification in accordance with ICT standards and the enterprise architecture
for Government
•Develop Target Business Solution Specification in accordance with ICT standards and the enterprise architecture
for Government
•Manage client's expectations. to ensure that IT solutions meet client needs and Model Business Solution
specification in accordance with ICT standards
•Execution of functional testing of software in accordance with SITA Test Executes test cases using SITA
approved Testing Tools
•Participate in packaging and releasing of integrated IT software components in accordance with ICT standards
and the enterprise architecture for Government.
•Consult with Department of Defence (DOD) clients, management and personnel to identify, define and
document business needs and objectives, current operational procedures, problems, input and output
requirements, to improve interoperability of systems and quality of services and deliverables.
Knowledge:
Knowledge of: Corporate and ICT Governance. Development, Implementation and Integration Methodologies,
including Testing, Packaging and Release. IT Quality Management. knowledge of business operations and
systems requirements process. knowledge of IIBA principles and practices. Business Process Management. IT
Security and ICT Standards Legislative environment and IT Legislation. COTS (Commercial of the Shelf)
Products. OSS (Open-Source Software) Products. Project Management. Application Maintenance and Support.
Hosting and Converged Communication. Enterprise architecture framework (TOGAF, Zachman, FEAF,
MODAF, GWEA Framework, MIOS).
Technical Competencies:
Business Analysis
The methodical investigation, analysis, review and documentation of all or part of a business in terms of business
goals, objectives, functions and processes, the information used and the data on which the information is based.
The definition of requirements for improving processes and systems, reducing their costs, enhancing their
sustainability, and the quantification of potential business benefits. The collaborative creation and iteration of
viable specifications and acceptance criteria in preparation for the deployment of information and communication
systems. The adoption and adaptation of business analysis approaches based on the context of the work and
selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches.
Interpersonal and Behavioural Competencies:
Attention to Detail
The ability to ensures information is complete and accurate.
Analytical thinking
Identifies issues; obtains relevant information, relates and compares data from different sources, and identifies
alternative solutions.
Continuous Learning
The ability to constantly expand one's skill set.
Disciplined
Showing a controlled form of behaviour or way of working, diligently.
Resilience
The ability to effectively handle disappointment, rejection and set-backs while still working well and meeting
deadlines.
Stress Management
The ability to keep functioning effectively when under pressure and maintain self control in the adversity.
Additional Requirements:
n/a
Requirements
Qualifications and Experience:
Minimum: 3-year Diploma / Degree in Computer Science, Information Systems or equivalent/NQF level 6 with
360 credits.
Experience: 3-5 years' experience in business analysis, business process management and business process
engineering/reengineering. Including experience in business modelling. experience in business architecture,
business specification development (URS, BRS, FDS) experience in solution architecture. experience in
conducting research and feasibility study. experience in applying best practice.
Experience in Central Access Administration System (CAAS) would be considered an added advantage.
Salary Range:
R478420.00 - R717630.00
Job Level:
C5
Vacancy Type:
Internal & External
Employment Type:
Permanent
Number Of Openings:
1
How to apply:
To apply please log onto the e-Government Portal: http://www.eservices.gov.za/ and follow the following
process;
1. Register using your ID and personal information;
2. Use received one-time pin to complete the registration;
3. Log in using your username and password;
4. Click on “Employment & Labour”;
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs;
Or, if candidate has registered on eservices portal, access http://www.eservices.gov.za/, then follow the below
steps:
1. Click on “Employment & Labour”;
2. Click on “Recruitment Citizen”;
3. Log in using your username and password;
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs;
For support, please send an email to: egovsupport@sita.co.za or Call: 0801414882
Closing Date : 02 Oct 2026
Minimum: 3-year Diploma / Degree in Computer Science, Information Systems or equivalent/NQF level 6 with
360 credits.
Experience: 3-5 years' experience in business analysis, business process management and business process
engineering/reengineering. Including experience in business modelling. experience in business architecture,
business specification development (URS, BRS, FDS) experience in solution architecture. experience in
conducting research and feasibility study. experience in applying best practice.
Experience in Central Access Administration System (CAAS) would be considered an added advantage.
Salary Range:
R478420.00 - R717630.00
Job Level:
C5
Vacancy Type:
Internal & External
Employment Type:
Permanent
Number Of Openings:
1
How to apply:
To apply please log onto the e-Government Portal: http://www.eservices.gov.za/ and follow the following
process;
1. Register using your ID and personal information;
2. Use received one-time pin to complete the registration;
3. Log in using your username and password;
4. Click on “Employment & Labour”;
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs;
Or, if candidate has registered on eservices portal, access http://www.eservices.gov.za/, then follow the below
steps:
1. Click on “Employment & Labour”;
2. Click on “Recruitment Citizen”;
3. Log in using your username and password;
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs;
For support, please send an email to: egovsupport@sita.co.za or Call: 0801414882
Closing Date : 02 Oct 2026