Pedros - Franchise Association South Africa
Organisation: Pedros - Franchise Association South Africa
Franchise category: Fast Food & Restaurants
Products / services: Fast Food & Restaurants
Franchise fee: R125,000.00
Estimated investment: 2,5M - 4,5M
Working capital: R655,000
Territory: Eastern Cape
Training:
Training is imperative to our success and is reflected in the high level of service provided to our customers.
We have a dedicated training department, with highly experienced skills trainers providing staff with the necessary skills and support they need on an on-going basis, to ensure our people are the best at what they do.
Regular training sessions are undertaken to increase the knowledge and upskill team members, which in turn enhances their performance and competency levels. Staff are trained in all aspects of product, menu, restaurant features, service skills, customer service, complaint handling, telephone technique and functions. In addition to this we invite our providers and corporate partners to conduct training sessions on their particular products and services. A range of comprehensive training manuals for managers and staff are maintained and carried in each restaurant. For new store openings, we provide 6 weeks’ training at our corporate store and 10 days’ support from day of opening to ensure smooth running of the store.
Eligibility: We’re looking for Don Pedros – people who are passionate about the brand, passionate about people and passionate about keeping our consumers happy by providing the best food quality and service available. Our franchise partners also tend to come from a commercial background with previous experience in running a business. They tend to be young, energetic and hard-working individuals who want to make a difference.
FASA membership: Preliminary Member
Information verification
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Information from FASA should be confirmed directly with the franchisor.